SALT Support
Frequently Asked Questions
Membership Terms & Conditions
2-Class & 3-Class Per Week Memberships:
Duration: 3-month minimum contract.
Billing: Recurring autopay weekly from your nominated account, starting from the purchase date.
Class Week: Starts on the day of your first payment (e.g., Wednesday to Tuesday).
Rollover: Classes do not carry over to the next week.
Extra Classes: Charged at $25 each if you exceed your weekly limit, automatically billed to your account.
Cancellation Fees: $10 late cancellation fee plus class forfeiture for cancellations past the 5-hour deadline.
No Shows: Incurs a $20 fee plus class forfeiture.
Late Payment: A $5 daily fee for each day a payment is late.
Termination: 2-weeks notice needed, email hello@saltpilatesstudio.com.au
Membership Pause: 1-week notice needed, email hello@saltpilatesstudio.com.au
Unlimited Memberships:
Duration: 3-month minimum contract.
Billing: Recurring autopay weekly from your nominated account, starting from the purchase date.
Class Limit: Entitled to 1 class per day.
Class Week: Starts on the day of your first payment (e.g., Wednesday to Tuesday).
Studio Challenges: Included in your membership.
Cancellation Fees: $10 late cancellation fee plus class forfeiture for cancellations past the 5-hour deadline.
No Shows: Incurs a $20 fee plus class forfeiture.
Late Payment: A $5 daily fee for each day a payment is late.
Termination: 2-weeks notice needed, email hello@saltpilatesstudio.com.au
Membership Pause: 1-week notice needed, email hello@saltpilatesstudio.com.au
