FAQs

What class do I start with?

We have a variety of classes to suit everyone. We recommend starting with an Align class if you are new to Salt Pilates. This is our beginner class working at a slower pace. We recommend sticking with Align classes until you are confident to progress to our more challenging classes.

How do I book a class?

We use the MINDBODY online booking system. The easiest way to book your classes on the go is to download our FREE Salt Pilates Studio app. Simply search “salt pilates studio” in your app store. Once you’re logged in you can make purchases, book, waitlist, reschedule or cancel your classes as well as view your account details, schedule and history.

What do I need to know for my first class?

Please arrive 10 minutes early to your first class. The instructor will give you a tour of the studio, help you get to know the reformer bed and answer any questions that you may have.

What do I need to bring?

  • Please wear comfortable active wear that will enable you to move freely.

  • Grip socks are essential for safety and hygiene reasons. If you forget to bring your own, you will be asked to purchase a pair from the studio for $15.

  • Chilled water is provided and we ask that you bring your own water bottle to minimise waste. If you do happen to forget, we have cups available.

  • Sweat towels are also provided, but feel free to bring your own.

How many people are in each class?

With a maximum of 8 clients per class, our small group sessions allow our trainers to focus and assist each individual.

Cancellation Policy

  • Cancellations need to be made more than 5 hours prior to your class beginning to avoid forfeiting your session. We understand that unforeseen circumstances may arise, however as there are limited spaces available, we need to enforce fair and consistent standards. Cancelling a session will allow waitlisted clients to take your place in the class.

  • Packages: If you cancel after the 5 hour deadline, you will forfeit your class

  • Memberships: If you hold an unlimited membership option, a $5 late cancellation fee will be automatically deducted from your nominated account.

  • No shows: Unlimited memberships will be automatically deducted $10 from your nominated account.

What if my class is cancelled?

We require a minimum of 2 people to run a class. Classes can be cancelled up to 2-3 hours prior to class. You will be notified via text or email if your class is cancelled.

What if i’m on a waitlist?

Always join a waitlist. Waitlists move quickly and you are highly likely to get into the class! You will be notified via text and/or email if you have been added to the class. Note; Please respond to confirm or cancel your position. If you do not respond and do not show to class you will forfeit your session.

I am pregnant, can I attend classes?

You can attend group classes up until 16 weeks, after that point we can offer private sessions. If you are a regular member at Salt please email us for more information hello@saltpilatesstudio.com.au

How old do I have to be?

You must be 16 years or over to attend our group classes.

Can I still do Pilates if I have an injury?

It will depend on your injury and your road to recovery. We may ask for a medical certificate from your specialist. Group classes involve a full body workout, so in some instances this can be quite challenging for both the injured client and the trainer.

What facilities do you offer?

We provide complimentary towels, drinking water, and have a small changing facility in the studio. We do not offer showering facilities.